TERMS AND CONDITIONS DEPOSITS FOR CAKE AND BALLOONS: A Deposit is required for all cake and balloon orders (and is non-defundable).
PAYMENTS FOR CAKE AND BALLOONS: Payment may be made by: Cash in person. Personal Cheque, supported by and to the value of a valid cheque guarantee card (although this will be subject to if the banks continue accepting cheques). Please make all cheques payable to "Deco-Mantone". Building Society Cheque. Credit Card (2.5% surcharge). Debit Card (no surcharge).
ALTERATIONS TO ORDER FOR CAKE AND BALLOONS: Any alterations to the original order must be confirmed in writing and may be subject to an additional charge. Late amendments to orders are often possible and every effort will be made to accommodate changes, but this cannot be guaranteed.
VENUE DECORATING SERVICES INCLUDING CHAIR COVERS AND OTHER HIRED ITEMS: £10.00 will be charged per Chair Cover, £10.00 per Sash, up to £25.00 for each glasswear for damages or losses. A £50 charge will be made for any damage or loss to the archway. A £20 charge will be made for any damage or loss to the topiary trees and a £50 charge will be made for any damage or loss to the pedestals. A £70.00 charge will be made for any damage or loss to the cake stands also. Final total payment is required in full at least 4 weeks prior to the event. If payment is not received within our terms and conditions, we will assume our services are no longer required. A cancellation charge of 25% of the estimated amount will be invoiced. Any unpaid cancellation charges after 30 days of invoice will be passed to a collections agency who will act on behalf of Mantones. Further charges will be added to your account. Should the hirer not order a sample chair cover or request a venue visit to ensure the chair covers fit, Mantones will not provide a refund or be liable. It is essential the sample chair cover be fitted on the hirer’s venue chairs prior to booking. The hirer must be satisfied with the fabric, design and fit of the chair covers before booking. |